- Stage 6 -

Workplace Skills

BSB20120 Certificate II in Workplace Skills

Overview

The table below provides an overview of the course:

Overview
Training Package	BSB Business Services Training Package
RTO	90478 - Sydney Catholic Schools Ltd as The Trustee for Sydney Catholic Schools Trust
Category	Board Endorsed Course
Unit Value	180 hour course 3 units x 1 year 120 hour course 2 units x 1 year
Duration	1 year
Qualification	BSB20120 Certificate II in Workplace Skills
Contributes to the ATAR	No
Work Placement	180 hour course requires 35 hours of work placement 120 hour course, no work placement requirement

Course Description

This qualification reflects the role of individuals in a variety of entry-level Business Services job roles.

Tasks include a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills.

This course may be available as a 180 hour course to undertake the full qualification, or a 120 hour course for a Statement of Attainment towards BSB20120 Certificate II in Workplace Skills.

Core units include:

BSBCMM211 Apply communication skills
BSBOPS201 Work effectively in business environments
BSBPEF202 Plan and apply time management
BSBSUS211 Participate in sustainable work practices
BSBWHS211 Contribute to the health and safety of self and others

Elective units include:

BSBCRT201 Develop and apply thinking and problem solving skills
BSBPEF302 Develop self-awareness
BSBTEC202 Use digital technologies to communicate in a work environment
BSBOPS203 Deliver a service to customers
BSBTWK201 Work effectively with others

Work Placement

Students are required to participate in a minimum of 35 hours of work placement if undertaking the 180 hour course; otherwise there is no work placement requirement.

Eligibility for Qualification

Nationally Registered Training Logo This qualification requires 10 units, comprised of 5 core units and 5 elective units.

Students assessed as fulfilling the requirements for all the units in the course will be eligible for the BSB20120 Certificate II in Workplace Skills.

Students achieving at least one unit of competency will be eligible for an AQF Statement of Attainment showing partial completion of their qualification.

How to Succeed in this Course

To succeed in this course, you should:

- be organised
- attend scheduled lessons
- follow instructions
- actively engage in lessons
- complete competency tasks to the standard required
- act in a professional manner
- have good attention to detail
- take pride in your work

Industries Related to this Course

Industries related to this course include, but are not limited to, the following outlined on the Your Career website:

Video

Watch the following video for more information about the type of work an office administrator does:

Course Flyer

The course flyer may be viewed below: